(4.4 / 5)2202+ Ratings

ALA UK Reviews

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Overall Rating

4.4

15 Reviews

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About ALA UK

ALA.co.uk is an insurance provider that specializes in offering a range of insurance services, particularly in the automotive sector. Here are the key points about their products and services:

GAP Insurance:
- ALA.co.uk offers 5-star Defaqto-rated GAP insurance policies that cover new, used, lease, and pre-reg vehicles.
- The policies have a 99% claims pay-out rate and are fully insured and protected.
- GAP insurance is designed to protect against financial loss in the event of a total loss claim, such as theft or write-off.
Other Insurance Products:
- Scratch and Dent Cover: For accidental scratches and dents on vehicles.
- Tyre and Alloy Wheel Insurance: For scuffs and scrapes on tyres and alloy wheels.
- Keycare: For mislaid keys.
- Short Term Motor Insurance: For borrowing a car.
- Excess Insurance: To cover the voluntary and compulsory excess charged when making a claim with a comprehensive car insurer.
Customer Support:
- ALA.co.uk has a salaried customer support team that provides quick, clear, and impartial information. The team does not work on a commission basis, ensuring neutral guidance.
- The company emphasizes customer care, transparency, and trust in their team and products.
Payment Options:
- ALA.co.uk accepts various payment options including VISA, Mastercard, AMEX, PayPal, Apple Pay, and Maestro. Customers can choose to pay in one full payment or set up a direct debit for monthly payments.
Customer Reviews:
- ALA.co.uk has positive customer reviews, with many customers praising the company's friendly and helpful service, particularly in resolving claims efficiently.

Overall, ALA.co.uk is known for its comprehensive insurance solutions tailored to protect vehicle investments from various risks, backed by a customer-centric approach and reliable customer support.

ALA UK Pros & Cons

Pros of ALA.co.uk:

Customer Reviews: ALA has positive customer reviews, with customers appreciating the value and coverage of their policies.
Award-Winning Customer Service: ALA prides itself on its award-winning customer service, which is crucial for both policyholders and those who need to make claims.
Comprehensive Coverage: Their warranty policies cover a wide range of components and labor costs, including wear and tear, and offer a claim limit equal to the value of the vehicle.
GAP Insurance Options: ALA offers various GAP insurance options, including coverage for vehicles up to £125,000, with an average three-year policy costing only £5 per month.
Franchised Dealer Repair: The option to extend coverage for repairs conducted at franchised motor dealers, up to a maximum labour rate of £200 per hour including VAT, is available for an additional premium.

Cons of ALA.co.uk:

Mileage Restrictions: The warranty policy has mileage restrictions, with a maximum of 80,000 miles and a maximum age of 10 years.
Potential Exclusions: While the policy covers a wide range of components, there may be exclusions for certain items not listed in the policy terms and conditions.
Dependence on Claims Process: The effectiveness of the warranty can only be fully evaluated after making a claim, which may not be known until it is needed.

Additional Information:

Feedback from customers who have needed to claim on their policy is valuable for both ALA and potential customers, helping to gauge the process and quality of the cover.
ALA's policies have fewer exclusions compared to competitors, offering the best value to customers.

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ALA UK Customer Reviews (15)

0/5

Janelle Dufresne

Verified Buyer

Sep 14, 2023

Laura Willis

Verified Buyer

Sep 14, 2023

Tanya Pelletier

Verified Buyer

Sep 13, 2023

Donna Wheeler

Verified Buyer

Sep 12, 2023

Lillian Rodriguez

Verified Buyer

Sep 11, 2023

Jack Trahan

Verified Buyer

Sep 11, 2023

Ralph Dresner

Verified Buyer

Sep 10, 2023

Katja Kaestner

Verified Buyer

Sep 10, 2023

Ramon Pappas

Verified Buyer

Sep 9, 2023

Elmira Godina

Verified Buyer

Sep 9, 2023

ALA UK Customer’s Q&A

No question yet

ALA UK Features and Benefits

Key Features and Benefits of ALA Car Warranty:

Comprehensive Coverage:
- Silver, Gold, and Platinum Policies: Each level offers different coverage options, including wear and tear coverage on the Platinum plan.
No Pre-Inspection:
- ALA does not require a pre-inspection for policy issuance, making the process more convenient.
Zero Excess:
- There is no excess when making a claim, ensuring that policyholders do not incur additional costs.
Flexible Payment Options:
- Policies can be paid for in monthly instalments, providing flexibility in budgeting.
Peace of Mind:
- Extended warranties offer peace of mind by protecting against unexpected repair costs, which can be financially burdensome.
Additional Benefits:
- Roadside assistance, towing services, and rental car reimbursement are included in some policies, enhancing the overall protection.
Customer Support:
- Expert customer support is available to guide policyholders through the warranty process.
Financial Security:
- Policies are fully insured and protected, ensuring financial security against rising repair costs.
Reputation and Trust:
- ALA is rated 4.9 on Trustpilot with over 18,000 reviews, indicating high customer satisfaction and trustworthiness.
Regulation:
- ALA is directly authorised and regulated by the Financial Conduct Authority, providing assurance of financial security and protection.

ALA UK Pricing

ALA Insurance Pricing Overview:

Cycle Insurance:
- Bike Value-Based Pricing:
  - For a bike worth £1000, the average cost is £37 per year or £3.90 per month.
  - For a bike worth £5000, the average cost is £181 per year.
- Add-ons and Excess:
  - Adding public liability, personal accident, cycle accessories, or replacement hire can increase the price.
  - Excess amounts can be set at £250, £150, or £50, affecting the final policy cost.
GAP Insurance:
- Policy Types:
  - Back to Invoice Plus: £175
  - Vehicle Replacement Plus: £207
  - Contract Hire Plus: £175-£210
  - Agreed Value: £200.
- Factors Affecting Quotes:
  - Vehicle purchase details, manufacturer, age, mileage, and policy term impact the quote.
Car Excess Insurance:
- Premiums:
  - Prices start at £23.86 for £250 worth of cover, with options up to £2,000.
- Policy Term and Coverage:
  - The policy lasts for 12 months, covering both voluntary and compulsory excesses.
- Claim Limit and Renewal:
  - The claim limit is set at the time of purchase and can be renewed upon expiry or after making a claim.
Warranty Policies:
- Coverage Details:
  - Extended warranties cover items like diagnostics, infotainment units, air conditioning, electrics, steering and suspension, and timing belts/chains.
- Coverage Limits:
  - Specific components have coverage limits, such as up to £1,000 for infotainment units and up to £50 for diagnostics.

For more detailed pricing information, you can visit the ALA Insurance website and use their quote calculators for each product.

ALA UK FAQs

ALA UK Alternatives

Based on the provided sources, here are some top alternatives to ALA Insurance for GAP insurance in the UK:

Direct GAP - Known for its comprehensive coverage and flexible terms, Direct GAP offers Return-to-Invoice and Vehicle Replacement GAP policies.
MotorEasy - Offers a range of GAP insurance products, including cover for cars and vans, with a 4.7 rating on Trustpilot.
Click4GAP - Provides quick and easy online GAP insurance with comprehensive cover for personal and business travel.
GAP Insurance 123 - Offers a variety of GAP policies, although the website is described as wordy and lacking clarity.
Platinum GAP - Similar to Direct GAP, offering a wide range of GAP insurance products with flexible terms.
Total Loss GAP - Provides a full suite of GAP policies, including scratch & dent cover and alloy wheel insurance.
Gapinsurance.co.uk - Although currently unable to provide new policies due to FCA intervention, it has been a well-regarded provider in the past.
GAPInsure.com - Offers cover for new and used cars, as well as light commercial vehicles and motorbikes, with a simple and easy-to-use website.

These alternatives offer various features and benefits, making them suitable for different needs and preferences in the UK GAP insurance market.

About ala.co.uk Prices and Cost?

ala.co.uk is a platform that offers various insurance services. They provide GAP insurance, car warranty, and gap insurance. They have a Best Price Guarantee for their 3-year car GAP Insurance. They also offer competitive pricing and claim to save customers up to 75% on a GAP policy compared to car dealership prices. They have a 5-Star customer support team to assist with queries and process vehicle transfers. However, the exact prices and costs are not specified and may vary based on the specific insurance product and individual customer circumstances.

About ala.co.uk Popular Products and Services?

ala.co.uk is known for its industry-leading products in the insurance sector. They offer GAP Insurance, Warranty, Cycle Insurance, and other specialist insurance products. Their GAP insurance is particularly popular, with customers praising the smooth process and excellent customer service. The website is user-friendly and quick to provide a quote. Customers have also mentioned the value for money they get from ALA's policies, which are often more cost-effective compared to what main dealers offer. The company has a high customer satisfaction rating, reflecting their commitment to providing quality service and products.

How do I get a quote from ala.co.uk?

To get a quote from ala.co.uk, you can follow these steps:

Go to the ALA website.
Choose the type of insurance you are interested in, such as GAP Insurance, Car Warranty, or Cycle Insurance.
Click on the 'Get my ALA Quote' button or navigate to the online quote form for the specific insurance type.
Fill in your details in the form and choose any optional extras if needed.

Please note that for certain types of insurance like Tyre & Alloy Wheel Insurance, you may need to supply photographs of all four wheels and tyres prior to the policy being accepted. This is to confirm the Alloy Wheels and Tyres are not damaged.

Remember, if you have any questions about your quote, you can get in touch with ALA's customer service.

Can you tell me more about ala.co.uk?

ALA.co.uk is a company that offers insurance products. They are known for their industry-leading products and excellent customer service. They offer GAP insurance policies, which are highly rated by their customers. Their website is user-friendly and quick to get a quote. The company is also praised for its value for money, with policies having fewer exclusions than those of competitors, potentially saving customers up to 40% on average. They have a high customer satisfaction rating, with many customers highlighting the smooth process, excellent customer service, and the ease of facilitating a GAP insurance policy. Please note that this information is based on the latest available data and may have changed.